Building Bridges with DSOs: Creating Effective Engagement
In this article, I share strategies for building meaningful relationships with DSOs by focusing on their specific needs and positioning yourself as a long-term partner rather than just a vendor. I explore how providing value-added services, showcasing measurable savings and efficiency, and offering exceptional customer support can help you stand out in a competitive market. The key to success lies in understanding your client's unique challenges and building trust through ongoing engagement and support.
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The Tale of Two Vendors: Wooing the DSO with Finesse, Not Frenzy
In this article, I explore the difference between two types of vendors approaching DSOs: the "midnight chaser," who rushes in with overwhelming enthusiasm, and the "attentive listener," who values patience and connection. I share why finesse, trust-building, and a thoughtful approach are much more effective than frenzy, leading to meaningful partnerships that benefit both parties.
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Guest Appearance on The Tooth Sleuth Podcast
May 29, 2024: In this episode of The Tooth Sleuth Podcast, I talk about my journey in the dental industry and the importance of fractional work, collaboration, and staying curious. I dive into how these elements help navigate the ever-changing landscape of dentistry. I also share my approach to patient communication and hospitality, and reflect on the leadership experience that drove significant growth at Branson Dental Center.
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Operationalizing Integration, Alignment, And Development - Meaningfully
October 25, 2023: In a conversation with Dr. Matthew Allen, I share strategies for integrating new dental practices into a larger organization, aligning teams with a shared mission, and fostering their development to create long-term advocates. I offer insights into how these approaches can enhance operations and improve patient experiences, drawing from my experience as a DSO operator and marketer.
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Dental RCM Essentials: The 5 Pillars of a Strong Foundation
October 24, 2023: A strong foundation is imperative for a building’s longevity and performance. When architects and engineers design structures, they understand that without a solid base, even the most magnificent skyscrapers are at risk of crumbling.
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The Pursuit of Healthcare Excellence: Bridging the Gap in Dentistry with Bola AI
October 4, 2023: Today, as the dental industry still grapples with issues like inaccurate claims resulting from missing doctor narratives or incomplete notations, I reflect on how my experiences at Mayo Clinic starkly contrast with the status quo.
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Watch: Cassie Tallon at Amplify Conference
September 28, 2022: Listen to Cassie present at the 2022 Amplify Conference.
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The Dental Festival Podcast Episode 39: Cassie Tallon, Building a Continuum of Care
August 22, 2022: Building a strong practice that is resilient through a changing culture and economy, begins with a solid continuum of care to establish a brand loyal patient. Research shows that now more than ever, new patients are looking for authenticity and a relational connection point.
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Watch: JUMPSTART2020 Speaker Showcase Cassie Tallon
January 21, 2020: Cassie has always been passionate about customer care, her background includes hospitality and marketing and it was only a matter of time before she entered into the dental world. With a father and uncle who are dentists, a mother who is a dental hygienist, and a family dental practice with over 40 years committed to excellence; you could say dentistry was always in Cassie’s DNA.